Money-Back Policy

This Money-Back Policy applies to tuition paid for Triah courses, workshops, and bundles booked directly with us. Third-party resellers may have separate policies.

For distance contracts under Korean consumer protection rules, you may cancel within 14 days of payment if the course has not started and digital materials have not been substantially accessed. Notify [email protected] in writing.

Full refunds apply when Triah cancels a cohort, when you cancel within the cooling-off window above, or when we fail to provide access to purchased lab environments within five business days of the published start.

If you withdraw after materials are issued but before the midpoint of a cohort, we may refund a prorated amount minus an administrative fee of ₩50,000 or 10% of tuition, whichever is lower, unless otherwise stated on your invoice.

Completed assessment sessions, delivered workshop days, and downloadable kits marked non-refundable on the invoice are not eligible for refund. Promotional bundles may have custom terms disclosed at purchase.

Email [email protected] with enrollment ID, payment proof, and reason. We confirm within three business days and process approved refunds within 10 business days to the original payment method.

Cohort transfers are allowed once if requested seven or more days before start and seats are available. Late cancellations forfeit refund except where law mandates otherwise.

If sessions are rescheduled due to events outside reasonable control, you may choose a new date or a credit toward another program within 12 months.

Nothing in this policy limits mandatory rights under the Act on the Consumer Protection in Electronic Commerce and related regulations. For disputes, you may seek guidance from consumer agencies in your region.

Triah Digital Training Studio 84-9, Gangdangri, Songak-myeon, Asan-si, Chungcheongnam-do, Korea Email: [email protected] Phone: +82-2-896-0156